Sales Policy for Zoramavel Trendy Footwear

Effective Date: November 28, 2024

Welcome to Zoramavel Trendy Footwear! We are delighted to provide our customers with the highest quality footwear, specializing in premium collections such as High Heels, High Heel Sandals, Wedge Sandals, and Low Heel Sandals. Our goal is to ensure you have an exceptional shopping experience, and we’ve outlined the details of our sales policy below to guide you through every step of the purchasing process.

For more information, feel free to visit our website: zoramavel.com.

1. Product Selection and Availability

At Zoramavel Trendy Footwear, we pride ourselves on offering a diverse range of high-end footwear to cater to different styles and preferences. Our collection includes:

  • High Heels: Stylish, elegant, and perfect for a variety of occasions, from formal events to everyday wear.
  • High Heel Sandals: A summer essential with the elegance of high heels, perfect for warmer weather and special nights out.
  • Wedge Sandals: Comfortable yet chic, providing a mix of style and comfort with a stable wedge heel.
  • Low Heel Sandals: Casual yet sophisticated, suitable for those who prefer comfort with a touch of style.

Please note that product availability may vary due to high demand or seasonal changes. While we strive to keep our inventory up to date, some styles or sizes may be temporarily out of stock. If an item you wish to purchase is unavailable, we will notify you promptly via email.

2. Pricing and Payment

All prices listed on our website, zoramavel.com, are in USD and are subject to change without prior notice. Prices are final at the time of purchase and include applicable sales taxes where required by law. We accept various payment methods to ensure a seamless shopping experience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment options

For your security, all payment transactions are processed through a secure payment gateway. Zoramavel Trendy Footwear guarantees that all your payment details are kept confidential and protected.

3. Order Confirmation and Processing

Once you place an order with Zoramavel Trendy Footwear, you will receive an email confirmation of your purchase. This email will include a summary of your order details, including the items, quantities, prices, shipping address, and estimated delivery time.

Please review your order carefully. If you notice any errors or need to make changes, please contact our customer service team at [email protected] as soon as possible. Once the order is processed and shipped, we are unable to modify or cancel it.

4. Shipping and Delivery

We offer domestic and international shipping, ensuring that our premium footwear reaches you wherever you are. Our shipping policy includes the following details:

  • Shipping Methods: We partner with trusted couriers such as USPS, FedEx, and UPS to ensure timely and reliable delivery.
  • Processing Time: Orders are typically processed within 1-3 business days. Delivery times may vary depending on your location and the shipping method selected.
  • Shipping Costs: Shipping fees are calculated at checkout based on your location, order size, and delivery method.
  • International Orders: For international customers, additional shipping fees and customs duties may apply. Please be aware of potential delays due to customs processing in your country.

Zoramavel Trendy Footwear is not responsible for any delays caused by the shipping carriers, customs clearance, or weather conditions.

5. Returns and Exchanges

At Zoramavel Trendy Footwear, customer satisfaction is our top priority. If for any reason you are not fully satisfied with your purchase, we offer a 30-day return policy under the following conditions:

  • Eligibility: Returns are only accepted on unworn, unused, and undamaged items with original tags and packaging.
  • Return Process: To initiate a return, please contact our customer service team at [email protected]. We will provide you with detailed instructions on how to return your item.
  • Refunds: Refunds will be processed to the original method of payment once the returned item has been inspected. Please note that the cost of return shipping is the responsibility of the customer, unless the return is due to a defect or error on our part.
  • Exchanges: If you wish to exchange an item for a different size or style, please contact us within 30 days of receiving your order. We will assist you in selecting an alternative product.

6. Cancellations

Orders can only be canceled before they are processed for shipping. If you wish to cancel an order, please contact our customer service team immediately at [email protected]. Once an order is in the shipping process, we are unable to cancel it, and you will need to follow our return process upon receipt.

7. Sales Tax

Sales tax will be applied to orders shipped to destinations within applicable tax jurisdictions. The applicable tax rate will be calculated based on your shipping address and will be visible at checkout.

8. Promotions and Discounts

Zoramavel Trendy Footwear may offer promotions, sales events, or discounts on specific products from time to time. Any discounts or promotional offers cannot be combined with other discounts unless otherwise specified. Please check the details of each promotion on our website for specific terms and conditions.

9. Customer Support

We are committed to providing excellent customer service. Should you have any questions about your order, product details, or any aspect of our sales policy, feel free to contact us through the following channels:

  • Email: [email protected]
  • Phone: (360) 297-8938
  • Mailing Address: Po Box 1886, Kingston, Washington (WA)

Our customer support team is available Monday through Friday, from 9:00 AM to 5:00 PM (Pacific Time). We strive to respond to all inquiries as quickly as possible.

10. Privacy and Security

At Zoramavel Trendy Footwear, we prioritize the privacy and security of our customers. All personal information collected during the order process, including your name, address, and payment details, is encrypted and processed securely. For more information on how we handle your personal data, please refer to our Privacy Policy on zoramavel.com.

Thank you for choosing Zoramavel Trendy Footwear for your shopping needs. We are dedicated to offering you the best in stylish, high-quality footwear, and we look forward to serving you. Happy shopping!

For more details on our policies and to browse our full collection, visit our website: zoramavel.com.